Welcome to Swimming Equipment Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and placing an order, you accept these terms in full.

Pro Tip: As a competitive swimmer, please carefully review our sizing charts before purchasing competition gear, as these items often have special fit requirements and may be non-returnable for hygiene reasons.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ or minors with parental consent. We serve customers worldwide, excluding certain Asian countries and remote areas.

1.2 Intellectual Property

All content on usswimequipment.com, including text, graphics, logos, and product designs, is our property and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality swimming equipment including:

  • Competition and recreational swimwear (adult and children’s)
  • Swimming goggles and accessories
  • Training equipment (paddles, dryland gear)
  • Competition-specific gear

We strive for accurate product descriptions and images, but slight variations may occur.

2.2 Product Availability

All products are subject to availability. We may limit quantities and cancel orders if products become unavailable after ordering.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days. You’ll receive an order confirmation email with details.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though your order will be charged at the price quoted when you placed it.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You represent that you’re authorized to use your chosen payment method.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  1. Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after shipping
  2. Free Shipping: Available on orders over $50 via EMS – Delivery within 15-25 business days after shipping

4.2 Delivery Areas

We ship worldwide except certain Asian countries and remote areas. You’ll receive a tracking number when your order ships.

4.3 Delivery Issues

If your package is lost or damaged in transit, contact us immediately at [email protected] with your order number.

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange, provided:

  • Item is unused and in original condition
  • Original packaging, tags, and labels are included
  • Proof of purchase is provided

Hygiene Restrictions

The following items cannot be returned unless defective:

  • All swimwear (competition swimwear, aquashorts, briefs, boy’s swimwear, girl’s swimwear)
  • Swimming caps
  • Swimming goggles (unless unopened in original packaging)

5.2 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected]
  2. We’ll provide a Return Merchandise Authorization (RMA) number
  3. Ship items to: Swimming Equipment Store Returns Department, 507 Castlebrook Dr, Montgomery, US 36110

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining its confidentiality and all activities under it.

6.2 Accurate Information

You must provide accurate, current information when ordering, including shipping address and payment details.

6.3 Prohibited Conduct

You agree not to:

  • Use our site for illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Misrepresent your identity

7. Liability Limitations

7.1 Product Use

Swimming Equipment Store isn’t liable for injuries resulting from improper product use. Competitive swimmers should consult coaches about appropriate gear.

7.2 Website Availability

We strive to keep our site available but aren’t liable for temporary unavailability due to technical issues.

7.3 Maximum Liability

Our maximum liability for any claim related to your order is limited to the purchase price of the products in question.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of the State of Alabama. Any disputes will be resolved in Montgomery County courts.

11. Contact Us

For questions about these Terms, please contact:

Swimming Equipment Store
507 Castlebrook Dr
Montgomery, US 36110
Email: [email protected]

Last Updated: [Insert Date]

Thank you for choosing Swimming Equipment Store for your swimming needs. We’re committed to helping you achieve your best performance in the water!